F.A.Q
Have questions? We've got answers! Check out our frequently asked questions or reach out to our team for further assistance.
Must be aged 18 to 72 years old, Singapore Class 3 driver’s license. We welcome probational drivers too!
We do not rent to tourists. We only rent to work pass holders or student pass holders in Singapore with international driving license or foreign driving license with IDP(International driving permit). Documentation required for employment and student pass holders – They must provide any document that can be presented as a valid proof of their residential address in Singapore (e.g. phone bills, utility bills or tenancy contract agreement ).
There is no deposit required for any of our Singapore car rentals.
No additional charges for rescheduling of booking 14 days before the actual date of reservation. There will be no refund if Dream Car Leasing needs to replace the hirer’s car for another due to unforeseen circumstances such as accident, breakdown or technical issues.
Our collection time is at 6pm while the return time is at 5pm.
For unpunctual returns:
Grace period of 15 minutes.
Afterwards, we charge $10 per subsequent 30 minutes.
Report to the service provider immediately. Afterwards, a replacement vehicle will be provided (subject to availability), otherwise prorated discount voucher will be issued. No additional charges will be applied.
Take note that the following DO NOT constitute as breakdowns: Punctured Tyres, Empty Petrol Tank, Flattened Battery, Loss of keys or Keys locked inside the vehicle. For the above misfortune, a $50 fee* will be charged.
*Charges can vary depending on day and time:
Weekdays (8pm – 11am): $100
Weekends (full day): $100
**Charges mentioned above excludes any replacements of parts**
The hirer should refill the petrol tank to the same level as when he/she collected the vehicle. If the tank is not refueled to the same level, the cost of petrol plus a service charge of $10 will be levied.
All our rental cars are covered with comprehensive insurance.
We accept cash/nets/paynow/paylah only.
Yes, all our Singapore rental cars can be driven to Malaysia with an additional surcharge. The furthest is up till KL city area, whereas places like Genting and anywhere further is prohibited. You can find out more from our staff if you are not sure about it!
Only the hirer is permitted to drive the rented vehicle. Other drivers are subjected to an additional driver’s insurance. Additionally, the driver’s license and passport or identity card must be presented at the time of rental in addition to driver/s meeting Dream Car’s motor insurance criteria.
The hirer should report all accidents in details to the Owner (Dream Car Leasing Pte Ltd) immediately. In cases that involve injuries or government properties, the hirer must report to the Singapore Police Force as soon as possible within 24 hours, the original accident police report has to be brought down to our office, follow up of accident report are to be done in our office before we will submit further